Black Tourmaline Teardrop Necklace
All packages are sent via USPS and shipping cost varies depending on your order amount and location. Please refer to the prices listed below.
First-Class Mail - 5-10 business days
Priority Mail - 1-3 business days
USPS First-Class Mail (2-5 business days in transit) - $4.99
USPS First-Class Mail (2-5 business days in transit) - over $60 - FREE
USPS Priority Mail (2-3 business days in transit) - $9.99 flat rate
USPS Priority Mail Express (1-2 business days in transit) - $32.99 flat rate
USPS First-Class Mail International (1-8 weeks in transit) - $20.99 flat rate - no tracking information
USPS Priority Mail International (7-17 business days in transit) - $56.99 flat rate - no tracking information
USPS Priority Mail Express International (7-12 business days in transit) - $68.99 flat rate - tracking provided
If for any reason you are not satisfied with your purchase, please let me know so I can start the process for your refund. The policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately I can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Gift cards
Refunds (if applicable)
Once your return is received and inspected, I will send you an email to notify you that I have received your returned item. I will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at firstname.lastname@example.org and send your item to: All the Tiny Pieces, 6480 N 82nd St. #108, Scottsdale AZ 85250, United States.
Please let me know if the item was marked as a gift when purchased and you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: All the Tiny Pieces, 6480 N 82nd St. #108, Scottsdale AZ 85250, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.
Amazing customer service! Fast delivery! And could not love the necklace more! Can’t wait to order again!